Iron Hammered Tetsu-Yamada Double-Handle Wok
Made in Yokohama, Japan. Safe for all heat-surfaces, but optimal over gas or fire, each wok is hammered over 5,000 times to provide various thicknesses depending on the part of the wok to ensure that the cooking heat is transmitted evenly.
Shipped with a protective varnish to prevent them rusting during storage and transport, this layer needs to be burnt off over high heat to expose the bare metal underneath and then thoroughly seasoned before first use.
Important Notes -
Do not leave your wok sitting for extended periods without oiling it. Cook and fry regularly with your wok to build a protective patina
Use appropriate ladles are a great investment
Don’t steam or boil your food in your wok
Avoid cooking acidic food in a freshly seasoned wok, including tomatoes, vinegar, and lemon
Don’t use a dishwasher, soak or use abrasive pads, chemicals, including soaps and sanitizers
*Because these woks are all handmade they can slightly vary in size. Fine scratches and minor imperfections may be found which are all proofs and a result of each piece being individually handmade.
◻️ Sharp Certified Blades
Before our knives are shipped, each one undergoes a rigorous sharpness test to ensure they meet the highest standards of quality. Our BESS Certified sharpness scale will guarantee that your knives deliver the smoothest cuts.
This commitment to sharpness not only guarantees that you receive a product that's ready to perform at its best but also reflects our dedication to delivering excellence in every aspect of our field.
◻️ Shipping and Returns
Since 2019 we are dedicated to ensuring a delightful online shopping experience. Every product listed on our website is readily available at our shop and is typically dispatched within 24 hours - this allow us the time for sharpening and proper packaging.
All Canadian orders can say goodbye to unexpected duties, additional customs fees and exchange rate fluctuations; all our prices are clear and upfront. We take care of the international declarations on items from foreign countries.
Depending on your area, you'll receive a complimentary UPS or Canada Post tracking number with all shipments.
As for returns, we understand that purchasing a knife online can be a challenging decision, and we aim to alleviate your concerns by offering a highly flexible 30-days return policy which can be managed via your customer portal.
◻️ Contact Us Anytime
We are at your service through email, social media, or even by phone, where you can have a direct conversation with one of our team members during our business hours.
Whether you require assistance with your existing product, have inquiries about a potential purchase, need more specific details, additional photos, or even a video to get a better sense of the product in a real human hand, we've got you covered.
Don't hesitate to get in touch.